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Conditions of Use

Effective pricing

Special prices expire at about 5pm of the effective day. If order creation and delivery date do not fall on the same day, prices may reflect the prices effective on the day of delivery and (meanwhile) expired special may not be honored. To avoid disappointment and ensure you receive the pricing you see on the website, please place your order no later than 5 pm for same-day delivery.

Product temporarily or permanently not available

As part of our commitment to providing the best customer service, and unless otherwise instructed, we will attempt to substitute an item you ordered which is not available, with an item of equal or greater value, at no additional charge to you. If we cannot find a suitable substitute within the same value range, we will request authorization from you to supply a more expensive item instead. We will not automaticall substitute with and bill a more expensive item than the original, to you. If no comparable product is available and authorization cannot be obtained, the item will be shorted.

Reward Points

Reward Points are earned on every transaction. Reward Points are also earned by you on every transaction made by people who were referred by you for as long as they remain active customers.

First Time Orders

Due to the potential for prank orders that may get us stuck with a lot of product, prepayment via Paypal may be required on first time orders over $100.

Refunds

We will issue refunds as applicable. Please be aware that purchases made with Paypal will have refunds also processed via Paypal. Sometimes these refunds are instant, and sometimes Paypal requires 5-7 business days for processing refunds.

Site Tips

We automatically reduce the price of products on your order if we can obtain a better deal from our suppliers, saving you even more

Testimonials

100% Satisfied

I was very hesitant to order my groceries online since I was afraid of the items arriving all broken or produce will not be fresh. But I was so glad...
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Above and Beyond

An amazing service. I ordered the wrong thing and the delivery driver went above and beyond to make sure I got what I needed. I have severe celiac...
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Terrific service

Broke my leg recently and was concerned about having to buy groceries with crutches. Placed order at 9:00 am and received at 2:00 pm. Delivery driver...
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What a sweetheart!

We just moved to Edmonton without a vehicle and realized we had minimal access to grocery stores. I found this site and was hesitant to give it a try...
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Quite Impressed

I found this service online and decided to order right away. All goods were delivered 1 hour earlier that my suggested time frame. They called to let...
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